Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and W3LLN3SS, Inc. ("W3LLN3SS," "we," "us," or "our") governing your access to and use of the website at w3lln3ss.com and all related services, features, and content (collectively, the "Services").

By accessing or using our Services — including browsing our Site, creating an account, or placing an order — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you are 18 or older.

2. Use of the Site

You may use our Site and Services for lawful purposes only and in accordance with these Terms. You agree not to use the Site:

• In any way that violates applicable federal, state, local, or international law or regulation.
• To transmit or send unsolicited commercial communications (spam).
• To impersonate or attempt to impersonate W3LLN3SS, a W3LLN3SS employee, another user, or any other person or entity.
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.
• To use any robot, spider, scraper, or other automated means to access the Site without our express written permission.
• To introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material.
• To attempt to gain unauthorised access to any part of the Site, its server, or any server, computer, or database connected to the Site.

3. Accounts

When you create an account with W3LLN3SS, you are responsible for:

• Maintaining the confidentiality of your account password.
• All activities that occur under your account.
• Promptly notifying us of any unauthorised use of your account at hello@w3lln3ss.com.

We reserve the right to disable any account at our discretion if we believe you have violated these Terms. You may close your account at any time through your account settings or by contacting us.

4. Purchases & Payment

All prices on the Site are displayed in US dollars and are subject to change without notice. By placing an order, you represent and warrant that:

• You are authorised to use the payment method provided.
• The billing and shipping information you provide is accurate and complete.

We reserve the right to refuse or cancel any order for any reason, including errors in product description or pricing, suspected fraud, or stock unavailability. If we cancel an order after payment has been processed, we will issue a full refund to the original payment method.

Applicable sales tax will be calculated and displayed at checkout based on your shipping address. For Canadian orders, applicable GST/HST will be charged.

5. Shipping & Returns

Shipping timelines, costs, return eligibility, and refund procedures are governed by our Shipping & Returns Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms described therein.

6. Supplement & Health Disclaimer

The information provided on our Site, including product descriptions, ingredient explanations, and editorial content, is for informational purposes only and does not constitute medical advice. W3LLN3SS is not a medical provider.

You should consult a qualified healthcare professional before starting any new supplement regimen, particularly if you are pregnant, nursing, taking prescription medications, or have a known medical condition. Never disregard professional medical advice or delay seeking it based on information found on this Site.

7. Prohibited Conduct

In addition to the restrictions in Section 2, you agree not to:

• Resell products purchased from W3LLN3SS without our prior written consent.
• Use our brand name, trademarks, or copyrighted content without explicit authorisation.
• Post false, misleading, or defamatory reviews or content.
• Engage in fraudulent chargebacks or refund abuse.
• Circumvent or interfere with any security feature of the Site.
• Collect or harvest any personally identifiable information from other users.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, product photographs, video, audio, and software — is the property of W3LLN3SS or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content on our Site without our prior written consent, except as follows: you may print or download a reasonable number of pages for your own personal, non-commercial use.

9. Disclaimers

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, W3LLN3SS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL W3LLN3SS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE OR SERVICES, EVEN IF W3LLN3SS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Governing Law

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive personal jurisdiction of the state and federal courts located in New York County, New York for the resolution of any disputes.

12. Dispute Resolution

We encourage you to contact us first to resolve any dispute informally. Most concerns can be resolved quickly and to your satisfaction by reaching our support team at hello@w3lln3ss.com.

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or our Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in New York, New York, or via telephone or videoconference. You agree to waive any right to a jury trial and to bring claims only in an individual capacity, not as a plaintiff or class member in any purported class action.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting a notice on our Site or via email at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.

14. Contact

Questions about these Terms should be directed to legal@w3lln3ss.com or through our contact page.